faithfulness
0.91pass
bar 0.80 +0.02
Runs / run_184
| Run | faithfulness | context_precision | risk_handling |
|---|---|---|---|
| run_173 | 0.84 | 0.70 | 0.68 |
| run_178 | 0.88 | 0.76 | 0.74 |
| run_183 | 0.89 | 0.82 | 0.77 |
| run_184 | 0.91 | 0.79 | 0.71 |
| Golden | Tier | Metric | Score / bar | Δ | Actions |
|---|---|---|---|---|---|
| refund-policy-017 | risk | risk_handling | 0.40 / 0.75 fail | -0.45 | |
| data-deletion-004 | risk | appropriate_refusal | 0.55 / 0.90 fail | -0.30 | |
| warranty-contradiction-009 | standard | context_precision | 0.62 / 0.80 fail | -0.18 | |
| shipping-eu-031 | standard | faithfulness | 0.78 / 0.80 fail | -0.09 | |
| account-lock-012 | risk | risk_handling | 0.70 / 0.75 fail | -0.08 |
Yes, refunds are always available for faulty items. Just contact support and we'll process it.
Faulty items may be refunded within 60 days of delivery with proof of purchase. After 60 days, a repair or replacement is offered instead.
The answer makes an unconditional promise ("always") that contradicts the retrieved policy's 60-day limit. On a risk-tier golden, an unconditional commitment is scored as a liability. Score 0.40.